Refund and Cancellation
Our focus is complete customer satisfaction. In the event, if you are displeased with the services provided, we will refund back the money, provided the reasons are genuine and proved after investigation. Please read the fine prints of each deal before buying it, it provides all the details about the services or the product you purchase
In case of dissatisfaction from our services, clients have the liberty to cancel their projects and request a refund from us. Our Policy for the cancellation and refund will be as follows:
15 Days Prior to Check In: No Cancellation Charges
15-7 Days Prior to Check In: 50% of the full amount would be charged as retention.
7-3 Days Prior to Check In: 75% of the full amount would be charged as retention.
72 Hrs. Prior to Check In / No Show: 100% of the full amount would be charged as retention.
100% package value is payable on reduction of stay 72 Hrs Prior to Check In.
If paid by credit card, refunds will be issued to the original credit card provided at the time of purchase and in case of payment gateway name payments refund will be made to the same account.